Online Store

Help & Contacts

Technical Support

Password resets - if you have forgotten your password please use the forgotten password link from the account area.

Creating an account - you will be prompted to create an account when using the Online Store for the first time, you can use any email address to create an Online Store account.

University Users - please note the Online Store does not use the University Single Sign on so you will still need to create an account if you have a University email address, you can use any email address when creating an account.

Card problems - if you are outside the UK and having problems making payment using a card (e.g. using a card in USD or another currency) please inform your card company that you are trying to make payments in GBP. Your card may need authorising to do this.

We also offer PayPal so you could try using the same card through PayPal or make a payment using a PayPal account.

Technical problems - if you are experiencing technical problems using the store please contact store@nottingham.ac.uk

Official Documents & Letters orders

For enquiries about Official Documents & Letters orders please contact student-services-documents@nottingham.ac.uk quoting your order reference number (e.g. NOTT12345). 

General order enquiries

For other orders please refer to the contact listed on the booking page for your product, event or course as there may be a direct contact.

Alternatively, please contact store@nottingham.ac.uk who will forward your email to the relevant area.

Staff Enquiries

University Staff can find out more about using the Online Store for taking payments and bookings via the Online Store info page on workspace.